FAQ + Travel Resources

Our clients hire Paradise Haven Travels for our white glove concierge services. We work for you and take all the burden and pressure of planning, pricing and scheduling off of your shoulders. We personally meet with our clients and gather as much information as we can before we begin our research. Once we develop a relationship with our clients, we know exactly how they like to travel and are able to offer itineraries with very little revisions. In addition, as professional travel consultants we have long standing valuable relationships with our suppliers. These cultivated relationships translate to consistent and superior services that we are able to extend to our clients often in the form of upgrades and special amenities. Our relationships are built on quality, not quantity. We are with our clients through the entire planning process, while they are in travel and upon their return. We know that a person's vacation is a very valuable asset to them. It is memories being created that will last a lifetime, so we do not take that lightly. The value and experiences we give our clients far exceeds our fees and our testimonals can attest that fact.

At Paradise Haven Travels, we're not just about bookings; we're about experiences. While you could spend hours researching and coordinating your own trip, we offer personalized, luxurious travel designed to celebrate your special moments. Imagine a journey where every detail, from exclusive bookings to special celebrations, is handcrafted just for you. With us, you save time, enjoy unparalleled service, and become part of a community that values the richness of life. That's travel planning redefined. Welcome to Paradise Haven Travels.

A practical concern in the realm of dreams and destinations. At first glance, opting for a travel advisor like Paradise Haven Travels adds an extra layer of expense. However, let's delve deeper into the actual value we bring to your travel experiences. Our service fee is a modest investment in exchange for an opulent, stress-free journey crafted just for you. Think of it as your ticket to a world where ordinary vacations are transformed into extraordinary experiences. Your trip isn't just a destination but an intricately designed celebration of life’s special moments. Moreover, our established relationships within the travel industry often allow us to secure exclusive benefits, such as room upgrades, priority access, and special rates that are not readily available to the general public. While there is a service fee, the added value, convenience, and exclusive perks can balance it out or even save you money in the long run. So, does it cost more to work with us? Perhaps in a purely numerical sense. But the return on that investment is a luxurious, meticulously planned travel experience that celebrates you and your unique journey. We invite you to see the value beyond the numbers and relish the lavish, personalized experience of Paradise Haven Travels.

Yes, please refer to our Services (https://www.paradisehaventravels.com/services)pages to get more detail on how we work and our fees.

Life happens. It’s that simple. Travel insurance will assist you if you have to cancel for a covered reason for injury, sickness or death in the family. Travel insurance will protect you if you are injured while outside of the country. It also covers lost baggage, travel delays and trip interruption. Having travel insurance helps protect your financial investment. Did you also know that most medical insurance policies in the United States only cover you for medical emergencies only in the contiguous 48 states? Having travel insurance is as important has having car, house and life insurance.

Organizing a group trip with Paradise Haven Travels is designed to be a breeze. Here’s how to get started: 1. Set Objectives Discuss the group’s goals and preferences. Knowing the purpose of the trip helps us tailor the perfect experience. 2. Choose a Point of Contact Nominate one reliable person to liaise with us, streamlining communication and decision-making. 3. Initial Consultation Schedule a chat with us to outline your vision, destinations, and budget. 4. Pick Your Package We’ll send over customized proposals based on your needs. Choose the one that resonates with the group and let us know. 5. Confirm and Pay Secure the booking by opting for either a full payment or monthly installments as per our group payment policy. 6. Sign Waivers Each group member will need to sign a Travel Insurance Waiver, given the non-refundable nature of group bookings. 7. Relax Leave the details to us! We'll handle bookings, confirmations, and everything in between. 8. Get Ready As the travel date approaches, expect timely updates and finalized itineraries. 9. Enjoy Your Trip With everything set, your group is now ready for an unforgettable journey wrapped in Paradise Haven Travels luxury. And that’s it! Your dream group adventure, simplified and luxuriously curated. Welcome to Paradise Haven Travels!

For most insurance companies Covid-19 will be covered under their medical policy. It is considered as sickness and not an isolated sickness. You should talk to your insurance companies regarding other components of Covid-19, as those may not be covered without obtaining additional coverage. Many countries are requiring special Covid-19 insurance before you can enter through country to cover any expenses (medical and lodging) that may arise out of contacting Covid during their vacation.

Payment Options 1. Total Payment: You may choose to pay the entire amount upfront to secure your travel plans without any future payment obligations. 2. Deposit and Monthly Payments: Alternatively, you may secure your booking with an initial deposit. Following this, monthly payments can be made until the final payment is due. Final Payment Due Dates • Cruises and Vacations: Final payment must be made 90 days before the start of your trip. • All-Inclusive Packages: Final payment must be made 45 days before the start of your trip. Special Cases • Trips Booked Within 45 Days: If your booking is made less than 45 days before the travel date, full payment is required at the time of booking. Additional Fees • Your initial quote will clearly outline professional group research fees and any other additional costs. • Payments made by credit card may include standard merchant fees. Failure to Meet Payment Deadlines Non-compliance with the final payment deadline may result in canceling your group’s booking; remember, payments are non-refundable. Acceptance of Policy By making an initial deposit or full payment, each group member confirms they have read, understood, and agreed to this payment policy.

Payment Options 1. Full Payment: Groups may opt to pay the total cost upfront, freeing you from any future payment concerns and fully securing your travel plans. 2. Deposit and Monthly Payments: A deposit is required to reserve your group’s spot. Subsequent monthly payments can be made until the final payment is due. Final Payment Due Date • Group Bookings: The final payment for all group bookings is due 90 days before the trip's start date. Non-refundable and Non-Transferable Payments Due to our contractual agreements with group suppliers, which allow us to offer you exceptional rates, all payments made for group bookings are non-refundable and non-transferable. Travel Insurance Given the non-refundable nature of the payments, travel insurance is highly recommended for each member of your group to protect against unforeseen circumstances. Travel Insurance Waivers Travel Insurance Waivers will be required to ensure every client understands the cancellation policy. These must be signed and returned to us before your travel planning process starts. Additional Fees • Your initial quote will clearly outline professional group research fees and any other additional costs. • Payments made by credit card may include standard merchant fees. Failure to Meet Payment Deadlines Non-compliance with the final payment deadline may result in canceling your group’s booking; remember, payments are non-refundable. Acceptance of Policy By making an initial deposit or full payment, each group member confirms they have read, understood, and agreed to this payment policy.

Passport requirements largely depend on your cruise itinerary. A passport may be optional for closed-loop cruises that start and end in the U.S. You can use a government-issued ID and birth certificate, an Enhanced Driver's License, or a Passport Card for re-entry into the U.S. However, certain Caribbean islands require a passport for entry, even on a closed-loop cruise. For non-closed-loop cruises and international destinations, a passport is mandatory. We recommend having a passport for any cruise for emergencies like medical evacuations. Ensure your passport is valid for at least six months from your return date. Note: Passport Cards are limited and cannot be used for travel to Europe. When you book with Paradise Haven Travels, we gather your passport details upfront to ensure compliance with travel guidelines, taking care of all your travel needs seamlessly.